FAQ
What if I need to return an item?
If you ordered the wrong item or size you can return the “UNWORN/UNUSED” item to the address listed on your paperwork. Please return the item within 15 days of purchase with a note stating whether you would like to exchange the item or receive store credit towards another item.
How long does it take before items ship?
All items will generally ship 24 to 48 hours after placing order. International items will ship 2-3 days after placing order. International orders may take 2-3 weeks to be delivered.
What is the cost of shipping?
All items ship domestically for a flat fee of $5. Whether you order 1 item or 20 items, shipping remains $5. International shipping is a flat fee of $12.
What are the washing instructions?
All shirts should be washed inside out in cold water with like colors. Although shirts can be dried on a low setting, hang drying is preferred.
What forms of payment do you except?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is the store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from your store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
** Any other questions, feel free to contact us at hokservice@heartsofkings.com **
